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Bluetooth (BT) Intercom Pairing is a feature that provides connections between Bluetooth intercom devices.
All EXOCOM devices (LINK-1 or LINK-1C) must be powered on.
If a device is off, press and hold the PLUS and CENTER buttons simultaneously for 3 seconds to turn it on.
From the power-off state, press and hold the Plus and Center buttons until the LED flashes blue and red, then select the LINK-1 or LINK-1C from the phone’s Bluetooth menu. Once paired, the LED will blink blue and the unit is ready for calls and media streaming.
EXOCOM units must be set to Rider 1 ‘Master’ and additional Riders to ‘Member’
Master
To enter intercom pairing mode on the master device (Rider 1), press and hold the PLUS button for 5 seconds.
You will hear the voice prompt ‘intercom pairing Rider 1’ from the unit.
Member
Press and hold the CENTER button on the EXOCOM (Member) for 5 seconds to enter pairing mode.
You will hear the voice prompt ‘intercom pairing’ from the unit.
Turn on both units. Put the master unit into intercom pairing by holding the Plus button for 5 seconds, then put the second unit into pairing by holding the Center button for 5 seconds. Once connected, a tone and rider prompt will confirm the intercom connection.
LINK-1 can connect up to 4 riders.
LINK-1C can connect up to 2 riders.
Yes. EXOCOM supports OBI pairing with compatible Cardo, Midland, UClear, and EXOCOM devices. It can also use universal intercom pairing with many other Bluetooth intercom brands, including systems that do not support OBI.
1. Turn on the power for all devices.
2. On the master device (Rider 1/A), press and hold the Plus button for 5 seconds. You will hear the voice prompt, “Intercom pairing Rider 1.”
3. On the second device (Rider 2/B/Member), press and hold the Center button for 5 seconds.
4. When the devices connect, you will hear the voice prompt “Rider 2,” and the audio will automatically turn on.
5. On the third device (Rider 3/C/Member), press and hold the Center button for 5 seconds. When the devices are connected, you’ll hear the voice prompt “Rider 3,” and the audio will automatically turn on.
Note: If you are unable to talk between connected devices, simply tap the Center button once on the master or member device.
Yes. EXOCOM supports universal intercom pairing with other compatible Bluetooth intercom systems. Universal intercom pairing supports one-to-one connection with a non-EXOCOM device.
No. LINK-1 and LINK-1C do not currently feature mesh technology.
Tap the CENTER button on the master device or a member device once.
To cancel additional pairing during the BT INTERCOM PAIRING process, tap the CENTER button on a member device once.
After the master device enters intercom pairing mode, press and hold the CENTER button on the device you want to connect for 5 seconds to enter its intercom pairing mode.
You will hear the voice prompt, ‘Intercom pairing’
Once the two devices are connected, you’ll hear the voice prompt ‘Rider 2’ and the audio will turn on automatically.
You can connect the other member devices (Rider 3, Rider 4) in the same way you connected Rider 2.
Simply press and hold the CENTER button on each device for 5 seconds.
You’ll hear the voice prompts, ‘Rider 3′ and ‘Rider 4,’ as each one connects.
1. Turn on the power for all devices.
2. On the master device (Rider 1/A), press and hold the Plus button for 5 seconds. You will hear the voice prompt, “Intercom pairing Rider 1.”
3. On the second device (Rider 2/B/Member), press and hold the Center button for 5 seconds.
4. When the devices connect, you will hear the voice prompt “Rider 2,” and the audio will automatically turn on.
5. On the third device (Rider 3/C/Member), press and hold the Center button for 5 seconds. When the devices are connected, you’ll hear the voice prompt “Rider 3,” and the audio will automatically turn on.
Note: If you are unable to talk between connected devices, simply tap the Center button once on the master or member device.
1. Turn on the power for all devices.
2. On the master device (Rider 1/A), press and hold the Plus button for 5 seconds. You will hear the voice prompt, “Intercom pairing Rider 1.”
3. On the second device (Rider 2/B/Member), press and hold the Center button for 5 seconds.
4. When the devices connect, you will hear the voice prompt “Rider 2,” and the audio will automatically turn on.
5. On the third device (Rider 3/C/Member), press and hold the Center button for 5 seconds. When the devices are connected, you’ll hear the voice prompt “Rider 3,” and the audio will automatically turn on.
6. On the fourth device (Rider 4/D/Member), press and hold the Center button for 5 seconds. When the devices are connected, you’ll hear the voice prompt “Rider 4,” and the audio will automatically turn on.
Note: If you are unable to talk between connected devices, simply tap the Center button once on the master or member device.
You can check this on the BT intercom page within the EXOCOM app. The “Me” icon shows your position in the intercom group.
The LINK-1 supports a maximum of 4 devices, and the LINK-1C supports a maximum of 2 devices.
1. A device LINK-1/1C(Master) ↔ B device(SENA)
2. A device((SENA) ↔ B device LINK-1/1C(Member)
3. A device LINK-1/1C ↔ B device LINK-1/1C(Master)) ↔ C device(SENA)
4. A device(SENA) ↔ B device LINK-1/1C(Member and Master) ↔ C device(SENA)
5. A device(SENA) ↔ B device LINK-1/1C(Member) ↔ C device LINK-1/1C
6. A device(SENA) ↔ B device(SENA) ↔ C device LINK-1/1C(Member)
7. A device LINK-1 ↔ B device LINK-1 ↔ C device LINK-1(Master) ↔ D device(SENA)
8. A device(SENA) ↔ B device LINK-1(Member) ↔ C device LINK-1 ↔ D device LINK-1
9. A device(SENA) ↔ B device(SENA) ↔ C device LINK-1/1C(Member) ↔ D device LINK-1/1C
10. A device(SENA) ↔ B device(SENA) ↔ C device(SENA) ↔ D device LINK-1/1C(Member)
11. A device(SENA) ↔ B device LINK-1/1C(Member) ↔ C device LINK-1/1C(Master) ↔ D device(SENA)
OBI (Open Bluetooth Intercom) Pairing is a feature that allows an EXOCOM devices to connect with intercoms from other brands such as Cardo, MIDLAND, and UCLEAR.
1. Turn on all devices.
2. Press and hold the PLUS button on the EXOCOM (Master) for 5 seconds to enter pairing mode.. You will hear the voice prompt ‘intercom pairing Rider 1’ from the unit.
3. Set the Cardo device to intercom pairing mode. A voice prompt for intercom pairing may be heard from the Cardo unit.
4. Once the OBI Pairing connection is successfully completed, intercom calls are possible.
1. Turn on all devices.
2. Press and hold the CENTER button on the EXOCOM(Member) for 5 seconds to enter pairing mode.. You will hear the voice prompt ‘intercom pairing’ from the unit.
3. Set the Cardo device to intercom pairing mode. A voice prompt for intercom pairing may be heard from the Cardo unit.
4. Once the OBI Pairing connection is successfully completed, intercom calls are possible.
1. Turn on all devices.
2. Press and hold the CENTER button on the EXOCOM(Member) for 5 seconds to enter pairing mode.. You will hear the voice prompt ‘intercom pairing’ from the unit.
3. Set the MIDLAND/UCLEAR device to intercom pairing mode. A voice prompt for intercom pairing may be heard from the MIDLAND/UCLEAR unit.
4. Once the OBI Pairing connection is successfully completed, intercom calls are possible.
1. A device LINK-1/1C(Master) ↔ B device(Cardo)
2. A device(Cardo) ↔ B device LINK-1/1C(Member)
3. A device LINK-1/1C ↔ B device LINK-1/1C(Master)) ↔ C device(Cardo)
4. A device(Cardo) ↔ B device LINK-1/1C(Member and Master) ↔ C device(Cardo)
5. A device(Cardo) ↔ B device LINK-1/1C(Member) ↔ C device LINK-1/1C
6. A device(Cardo) ↔ B device(Cardo) ↔ C device LINK-1/1C(Member)
7. A device LINK-1 ↔ B device LINK-1 ↔ C device LINK-1(Master)) ↔ D device(Cardo)
8. A device LINK-1/1C ↔ B device LINK-1/1C(Master)) ↔ C device(Cardo) ↔ D device(Cardo)
9. A device LINK-1/1C(Master)) ↔ B device(Cardo) ↔ C device(Cardo) ↔ D device(Cardo)
10. A device(Cardo) ↔ B device LINK-1(Member) ↔ C device LINK-1 ↔ D device LINK-1
11. A device(Cardo) ↔ B device((Cardo) ↔ C device LINK-1/1C(Member) ↔ D device LINK-1/1C
12. A device(Cardo) ↔ B device(Cardo) ↔ C device(Cardo) ↔ D device LINK-1/1C(Member)
13. A device(Cardo) ↔ B device LINK-1/1C(Member) ↔ C device LINK-1/1C(Master) ↔ D device(Cardo)
14. A device(Cardo) ↔ B device LINK-1/1C(Member) ↔ C device(Cardo) ↔ D device LINK-1/1C(Member)
15. A device LINK-1/1C(Master) ↔ B device(Cardo) ↔ C device(Cardo) ↔ D device LINK-1/1C(Member)
16. A device LINK-1/1C(Master) ↔ B device(Cardo) ↔ C device LINK-1/1C(Master) ↔ D device(Cardo)
1. A device (MIDLAND) ↔ B device LINK-1/1C (Member)
2. A device (MIDLAND) ↔ B device (MIDLAND) ↔ C device LINK-1/1C (Member)
1. A device (UCLEAR) ↔ B device LINK-1/1C (Member)
2. A device (UCLEAR) ↔ B device (UCLEAR) ↔ C device LINK-1/1C (Member)
Easy Pairing is a Bluetooth intercom pairing feature for the LINK-1 model only, and it’s available through the EXOCOM mobile app. The phone must support NFC.
All LINK-1 devices must be powered on and already paired with a smartphone.
If a device isn’t paired with a phone yet, simply press and hold the PLUS and CENTER buttons for 6 seconds to enter pairing mode and then connect.
If your smartphone is paired, connect the EXOCOM mobile app.
If you’re already paired, you can skip this step.
1. Power on all LINK-1 devices and pair them with your smartphone.
2. First, launch the EXOCOM app. Then, go to the dropdown menu, choose ‘BT Intercom’, and tap the ‘NFC’ icon. This will activate the Easy Pairing function.
3. Tag the Master (Rider 1)’s mobile phone to the LINK-1 device of Rider 2.
4. check to make sure Rider 2 has been successfully added to the Master’s (Rider 1’s) mobile app. Then, confirm that the intercom call between Rider 1 and Rider 2 is working.
5. Tag the Master (Rider 1)’s mobile phone to the LINK-1 device of Rider 3.
6. check to make sure Rider 3 has been successfully added to the Master’s (Rider 1’s) mobile app. Then, confirm that the intercom call between Rider 1,2 and Rider 3 is working.
7. Tag the Master (Rider 1)’s mobile phone to the LINK-1 device of Rider 4
8. check to make sure Rider 4 has been successfully added to the Master’s (Rider 1’s) mobile app. Then, confirm that the intercom call between Rider 1,2,3 and Rider 4 is working.
Once the connection is complete, you can see the member riders’ device names in the master rider’s mobile app list. Then, check to see if an intercom call is possible.
The Universal Intercom Pairing function enables the connection of EXOCOM units to intercoms manufactured by other brands.
An EXOCOM device can only intercom pair with one other brand’s device at a time.
You can connect a total of five devices: four LINK-1 units and one other-brand device
You can connect a total of three devices: two LINK-1C units and one other-brand device
Other-brand devices must be connected last among all devices being paired.
All devices must be powered on. If a device is turned off, press and hold the PLUS and CENTER buttons simultaneously for 3 seconds to power it on.
Make sure the unit is in phone pairing mode,
Confirm Bluetooth is enabled on the phone,
Select the correct LINK-1 or LINK-1C device name, and cancel/restart pairing if needed by tapping the Center button during the pairing process.
If that doesnt work check that there is no interference from another active Bluetooth device nearby.
Turn off EXOCOM, forget or remove EXOCOM from the phone Bluetooth device list if it appears,
Toggle Bluetooth off on the phone,
Turn on EXOCOM and put it in pairing mode,
Toggle Bluetooth back on, select the EXOCOM device, and continue with the pairing process.
Yes, If the EXOCOM unit (Rider 1/A-Rider 2/B) loses its connection due to moving out of range or interference, it will automatically reconnect once the unit is back in range or the interference is cleared.
If the EXOCOM unit does not automatically reconnect within 3 minutes, tap the CENTER button on device B once to reconnect the intercom.
1. Turn on all intercoms you wish to reconnect.
2. Press the CENTER button once. The intercoms will reconnect.
3. If they don’t reconnect, please refer to the “How do I pair 2 EXOCOM units together” and try connecting again.
During the intercom pairing procedure, a single tap of the CENTER button on the master unit will cancel the process.
Q: What helmet will the EXOCOM work with? Compatibility?
It can be fitted to virtually any helmet with room to accommodate the 40mm diameter speakers and wired or boom microphone. Full-face, dirt-bike, 3/4, and module styles helmets all work great.
Q: Will my EXOCOM pair with other Bluetooth intercoms?
Yes, your EXOCOM will allow pairing with other major brands intercom systems. Please refer to your owner’s manual to learn more about the process.
Q: How do I pair my EXOCOM to another brand's intercom?
EXOCOM (MASTER) paired with Cardo (MEMBER)
1. Turn on all devices (EXOCOM,Cardo).
2. Press and hold the VOL PLUS button on the EXOCOM (Master) for 5 seconds to enter pairing mode. You will hear the voice prompt ‘intercom pairing Rider 1’ from the unit.
3. Set the Cardo device to intercom pairing mode. A voice prompt for intercom pairing may be heard from the Cardo unit.
4. Once the OBI Pairing connection is successfully completed, intercom calls are possible.
EXOCOM (MEMBER) – Cardo (MASTER)
1. Turn on all devices (EXOCOM, Cardo).
2. Press and hold the CENTER button on the EXOCOM (Member) for 5 seconds to enter pairing mode. You will hear the voice prompt ‘intercom pairing’ from the unit.
3. Set the Cardo device to intercom pairing mode. A voice prompt for intercom pairing may be heard from the Cardo unit.
4. Once the OBI Pairing connection is successfully completed, intercom calls are possible.
EXOCOM (MEMBER) – MIDLAND/UCLEAR (MASTER)
1. Turn on all devices (EXOCOM, MIDLAND/UCLEAR).
2. Press and hold the CENTER button on the EXOCOM (Member) for 5 seconds to enter pairing mode. You will hear the voice prompt ‘intercom pairing’ from the unit.
3. Set the MIDLAND/UCLEAR device to intercom pairing mode. A voice prompt for intercom pairing may be heard from the MIDLAND/UCLEAR unit.
4. Once the OBI Pairing connection is successfully completed, intercom calls are possible.
Q: Can I pair my EXOCOM to a SENA/Cardo/etc.?
EXOCOM supports OBI (Open Bluetooth Intercom) Paring. It is compatible with in connection between OBI devices. (Cardo, Midland, UClear), as well as universal intercom pairing mode for other brands. Learn more about pairing your EXOCOM here
Q: Will my EXOCOM work with other open mesh systems?
No, it will not. Currently, Link-1 and Link-1C do not feature mesh technology.
Q: What size are the speakers?
40mm diameter
Q: Which mobile app do I need to download for my EXOCOM?
Q: How do I update my EXOCOM?
EXOCOM firmware can only be updated using the EXOCOM app on your smartphone.
Q: What is the difference between Link 1 vs. Link 1C?
The EXOCOM Link 1 will connect 4 riders while the Link 1C can only connect 2 riders. The Link 1 will also offer voice commands, and easy intercom pairing (NFC) whereas the Link 1C does not offer these functions.
Q: I am having several issues. How do I reset (factory reset) my EXOCOM?
You can press buttons QUICK ACCESS + VOL PLUS + VOL MINUS for 1 second to force power off your device. You can also press buttons VOL PLUS + VOL MINUS for 10 seconds to do a Factory Reset (Power on status).
Q: My EXOCOM is not connecting to the mobile app, what should I do?
First, make sure that you are using the correct app.
If the issue is unresolved, make sure your smartphone is paired via Bluetooth and connected to the EXOCOM controller first. Then open the app and try to connect. You may have to restart the app. If this does not resolve your problem, proceed with the following:
1. Delete the application from your phone
2. Factory reset your EXOCOM by pressing buttons VOL PLUS + VOL MINUS for 10 seconds.
3. Restart the phone.
4. Pair the EXOCOM to your phone via Bluetooth.
5. Download and install the app.
6. Start the app and try to connect. If it still doesn’t connect, turn off your unit with the app running and switch it back on.
Q: Can I charge my EXOCOM while riding?
Yes.
Q: Do I need a smartphone to make it work?
No, the intercom can be paired and used without the need of a smartphone. However, you will need to connect to a smartphone to enjoy features such as streaming music or making/receiving phone calls and updating firmware.
Q: Others say my voice is not coming out clearly, what can I do?
If you are using a boom mic, make sure your mic is as close to your mouth as possible. If you are using the wired mic, make sure it is placed in front of your mouth and unobstructed. If the issue is with excessive wind noise, try moving the mic to a better location with less wind turbulence.
Q: How can I preserve my battery life?
We recommend not storing your EXOCOM for long periods of time with a depleted battery as this will harm its charging capability. If you do not plan on using your EXOCOM for a lengthy period, it’s best to charge it before storing it away.
Q: How can I improve sound quality?
Sound quality is best when the speakers are placed directly opposite your ear canal. Make sure the speakers are positioned as close to your ear as possible so you can feel them. If necessary, use the included Velcro spacer pads behind the speakers to reposition them closer to your ear. You can also adjust your phone’s EQ settings.
Q: Is my EXOCOM waterproof?
Yes, it is waterproof and can be used in wet and rainy conditions. Link-1 and Link-1C are designed with IP58-rated water and dust protection, ensuring durability in challenging environments.
Q: What does the warranty cover for my EXOCOM? How long is the warranty period?
2 year warranty for main unit, 1 year warranty for speakers, battery and accessories.
Q: Can I replace the battery on my EXOCOM?
No, DO NOT open the unit. We do not recommend disassembling or replacing the battery on your own. Please contact customer support for further advice.
Q: Can I share my music with a passenger using an EXOCOM?
No, EXOCOM does not support sharing music functionality.
Q: Does the EXOCOM have noise cancellation technology?
Yes, both Link 1 and Link 1C both have noise cancellation technology.
