Product &
ACCESSORY

Kido Sports Co., Ltd. (hereafter “Kido” or the “Company”) provides its services subject to the conditions outlined below. By conducting any purchase through our website, you explicitly agree to the Terms and Conditions set forth hereunder:

Disclaimer of Warranties and Limitation of Liability

This site is provided by Kido on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or email sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain regional laws or regulations may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If such laws exist in your jurisdiction, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

Applicable Law

By purchasing our products from our website, you agree that the laws of South Korea, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Kido.

Information Collection

Personal and other types of information will be collected through the app and the device, including information regarding the usage of the device for statistical purposes (e.g., how many users utilized certain features during their activity). For more information on data collection, please review the Kido Privacy Policy.

Payment Processing

Purchases made within our website or applications are performed via third-party payment processors. Kido does not assume any responsibility for the payments you make or the data you provide to these processors. We strongly recommend reviewing such third-parties’ terms and privacy policies before making a payment.
For payments made through the Kido Connect Mobile App, allowing you to subscribe to various features on a monthly or yearly basis, the payments are processed through Google Play or Apple App Store. If you purchase subscriptions, the respective processing parties (Google or Apple) will collect additional information to process your payment, such as credit card details, ID, or bank account information. Kido has no access to or responsibility for such information or the transaction data shared with third-party processors. We recommend you review Google and Apple’s terms and privacy policies before making payments.

Disputes and Exclusive Jurisdiction

For online purchases outside South Korea, you agree that any dispute between you and Kido will be adjudicated exclusively in a court of competent jurisdiction located in South Korea, and you consent to such courts' exclusive jurisdiction and venue.

Finality of Transaction

All sales conducted through the company’s online store are final. Once a purchase is made and the transaction is completed, charges will be applied to the credit card or payment method used. Purchases cannot be canceled, and refunds will not be issued.

Intellectual Property Rights

Patent Rights

Kido has pending patents in South Korea and internationally.

Trademarks

Kido’s trademarks, including but not limited to “Kido Sports Co., Ltd.” and “EXOCOM,” may only be used with explicit permission from the Company. Other trademarks are owned by their respective owners.

Copyrights

This website, including all text, images, photos, logos, graphics, and drawings, is protected by copyright laws and may not be reproduced without express written permission from Kido.

Kido Sports Co., Ltd. has established and publicly disclosed the following Privacy Policy to protect users’ personal information and to promptly and efficiently address any related grievances. The Privacy Policy is made available on the homepage's main screen, allowing users to easily access it at any time.

This Privacy Policy may be subject to changes in accordance with amendments to government laws, guidelines, or the company’s internal policies. Procedures necessary for its continuous improvement are set in place. Users are encouraged to review this policy periodically upon visiting the site.

The Privacy Policy of Kido Sports Co., Ltd. includes the following:

• 1.Consent to the Collection of Personal Information
• 2.Items of Personal Information Collected and Methods of Collection
• 3.Purpose of Collecting and Using Personal Information
• 4.Retention and Usage Period of Collected Personal Information
• 5.Procedures and Methods for Destroying Personal Information
• 6.Sharing and Provision of Collected Personal Information
• 7.Matters Related to the Management of Users’ Personal Information (Access, Correction, Deletion, etc.)
• 8.Operation and Rejection of Cookies
• 9.Outsourcing the Handling of Personal Information
• 10.Technical/Administrative Measures to Protect Personal Information
• 11.Collection of Opinions and Handling of Complaints Regarding Personal Information
• 12.Information on the Privacy Officer and Department Responsible for Personal Information
• 13.Rights of Users and Legal Representatives and How to Exercise Those Rights
• 14.Remedies for Infringement of Rights
• 15.Duty of Notification
• 16.Consent to the Collection of Personal Information

Kido Sports Co., Ltd. has established procedures by which users can indicate their consent or refusal regarding the collection and use of personal information, as well as the terms of use. If a user clicks "agree," it will be considered consent to the collection of personal information.

2.Items of Personal Information Collected and Methods of Collection

1)Items Collected

Kido Sports Co., Ltd. collects essential and optional information from users when they sign up for membership services, required for service provision.

• •Mandatory information collected upon membership registration: Name, Email Address
• •Information collected for identity verification during the use of membership services: ID, Password
• •Information collected for automatic login: ID, encrypted password
• •For users under 14 years old, information from their legal guardian is collected.
• •Other optional information for providing quality service: Phone Number

Additionally, information may be collected automatically during the service provision process. Depending on its association with personal information, this data may or may not be considered personal information.

2)Personal information processing method

Any information you provide. When you register the ‘Login Sing Up’ page, , or otherwise, you provide your information such as your name, email address, phone number, your and country. For some pages, within the registration, you may also include additional voluntary details such as your EXOCOM headset serial number, Model name, purchase date. We may send you an e-mail to the e-mail address you submit to confirm your registration.

Some of the collected data, such as email addresses and phone numbers, are used to implement app functions (Find ID/Find Password), and emails may be sent to the email address you submitted for user authentication.

If you choose to register, you will be able to do so via email registration or via your Google account or Apple account, and, you will be requested to provide your name, phone number, your and country. You will be able to delete your account at any time by pressing the ‘delete my account’ button in the App.

For account deletion inquiries, please contact us at: US: +1-562-320-6400, EU: +33-3-9020-0344." The contact information is also displayed in the app.
Alternatively, you can request the deletion of your personal account information (last name, first name, email address, phone number) through the website's Contact us.

Effective Date: [11/04/2024]
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. By continuing to use our site, you agree to our use of cookies as described in this Cookie Policy.

1. What Are Cookies?
Cookies are small text files placed on your device by a website. They help in tracking visitor behavior, improving website functionality, and providing tailored content.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality (e.g., security, page navigation).
Functional Cookies: Remember choices and settings (e.g., language preferences).
Advertising Cookies: Provide personalized ads based on browsing habits.

3. How We Use Cookies

Cookies are used to:
Ensure proper website function.
Understand and analyze usage trends.
Deliver relevant advertising and content.

4. Third-Party Cookies

We may allow third-party service providers to use cookies on our site, including social media and advertising partners.

5. Managing Your Cookie Preferences

Most browsers allow you to manage cookie settings. You can choose to block cookies or receive notifications when cookies are being used. Note that disabling cookies may impact the functionality of certain website features.

6. Updates to This Cookie Policy

We may update this policy as we implement new technologies or update regulatory guidelines. Please review this policy periodically.
Contactez nous

For questions regarding this Cookie Policy, please contact us.

이 모델의 기기는 과학기술정보통신부에서 고시한 전자파 인체보호기준에 적합하게 만들어졌으며, 적합인증 시 최대 전자파흡수율(SAR) 수치는 머리: 0.017 W/kg 사지: 0.15 W/kg 입니다. 그리고 이 제품의 머리 전자파흡수율은 2.5cm 이격된 상태에서 평가되었습니다.

이 수치는 측정시의 불확도와 양산 편차로 일부 차이가 날 수 있으나, 이 경우에도 노출한계치 이내로 안전규정은 충분히 만족합니다.

전자파흡수율(SAR : Specific Absorption Rate)은 전자기기를 사용할 때 인체에 흡수될 수 있는 전자파의 양으로 우리나라는 국제권고기준인 2 W/kg 보다 엄격한 1.6 W/kg 기준을 적용하고 있습니다. 그러나 일상생활에서는 최대출력보다 현저히 낮은 출력상태에서 통신이 이루어지므로 전자파흡수율은 위 시험 결과보다 매우 낮습니다. 전자파 흡수율에 대한 자세한 정보는 국립전파연구원(www.rra.go.kr) 또는 제조사 홈페이지에서 확인할 수 있습니다.

● 전자파 흡수율 등급기준 (머리)

(단위 : W/Kg, 1g 평균 기준)

※ 전자파흡수율(SAR) 측정값은 '전자파흡수율 측정기준' 고시 별표1에 따라 귀에 근접하여 시험된 값을 말한다.

SAR란 무엇인가?SAR는 몸에 흡수되는 RF 에너지의 총계의 측정단위(Specific Absorption Rate)로 나타낸다. SAR 측정기준은 최대 방사 조건에서 휴대폰의 전자파를 측정하지만, 실제 사용 조건에서는 사용자가 최대 방사 조건에 노출될 위험이 매우 적습니다.